Job Title: Full-Time Retail Customer Advisor
Job Type: Full-Time
Salary Unit: Competitive Salary
Working Hours: 40 hours per week
Company Name: NYC-Retail Inc.
Job Summary
Join NYC-Retail Inc. as a Full-Time Retail Customer Advisor, where you will play a pivotal role in delivering exceptional customer service and enhancing the shopping experience. As a vital part of our team, you will engage with customers, assist them in finding the perfect products, and ensure their overall satisfaction. This position is ideal for individuals who are passionate about retail and committed to providing top-notch service in a fast-paced environment.
What You’ll Contribute
As a Retail Customer Advisor, you will be the face of NYC-Retail Inc., providing a welcoming atmosphere for our customers. Your contributions will include delivering personalized service, fostering customer loyalty, and maintaining our store’s visual standards. You will actively promote our products, assist in inventory management, and collaborate with your team to meet sales goals.
Job Description
At NYC-Retail Inc., our mission is to provide an unmatched shopping experience for our customers. As a Full-Time Retail Customer Advisor, you will be responsible for creating a friendly and inviting environment that encourages customer engagement and satisfaction. You will assist customers in navigating our product offerings, answer inquiries, and resolve any issues that may arise.
Your role will include keeping the sales floor organized and visually appealing, which is crucial in attracting and retaining customers. You will also be responsible for managing stock levels, ensuring that products are restocked, and assisting with inventory counts. Your proactive approach to customer service will help you identify opportunities to upsell products and enhance the overall shopping experience.
In addition to customer interaction, you will also participate in training and development programs designed to enhance your skills and product knowledge. This commitment to personal and professional growth will not only benefit you but also contribute to the overall success of NYC-Retail Inc.
Requirements
– High school diploma or equivalent; further education is a plus.
– Previous retail or customer service experience preferred.
– Strong communication and interpersonal skills.
– Ability to work in a fast-paced environment and handle multiple tasks.
– Proficient in basic computer skills and point-of-sale systems.
– Flexible availability, including evenings and weekends.
– Physical ability to stand for long periods and lift items up to 30 pounds.
Responsibilities
– Provide outstanding customer service by greeting, assisting, and engaging customers.
– Maintain a clean and organized sales floor, ensuring products are stocked and displayed effectively.
– Process transactions accurately and efficiently at the cash register.
– Handle customer inquiries, complaints, and returns professionally.
– Assist in inventory management, including restocking and conducting audits.
– Collaborate with team members to achieve sales goals and enhance teamwork.
– Participate in ongoing training to stay updated on product offerings and company policies.
Qualifications
– A positive and enthusiastic attitude with a passion for retail.
– Strong problem-solving skills and the ability to think on your feet.
– Ability to work effectively both independently and as part of a team.
– Flexibility to adapt to changing priorities and demands.
Benefits
– Medical, Dental, and Vision Insurance
– Life Insurance
– Short-Term and Long-Term Disability Insurance
– 401K with Employer Match
– Paid vacation and sick time
– Paid company holidays plus flexible personal days per year
– Tuition Reimbursement
– Health & Wellness Programs
– Flexible Spending Accounts
– HSA Accounts
– Commuter Transit Benefits
– Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance
– Employee Discount Programs
– Professional Training & Development Programs
– Career Advancement Opportunities – We like to promote from within
Company Overview
NYC-Retail Inc. is a leading retail company committed to providing outstanding customer service and high-quality products. Our mission is to create a shopping experience that exceeds customer expectations while fostering a supportive and dynamic work environment for our employees.
Working Environment
Our retail stores are vibrant, fast-paced, and customer-focused. We pride ourselves on our collaborative culture where each team member is valued and encouraged to contribute their ideas and skills.
If you are excited about joining a team that values customer service and personal development, we invite you to apply for the Full-Time Retail Customer Advisor position at NYC-Retail Inc. Together, we can create an unforgettable shopping experience for our customers!