Job Title: Product Specialist – Full-Time
Job Summary
Join NYC-Retail Inc. as a Product Specialist! This full-time position offers a competitive salary of $65,000 to $75,000 per year, depending on experience. You will work 40 hours per week, Monday through Friday, with occasional evenings or weekends as needed. As a Product Specialist, you will play a crucial role in understanding and promoting our product offerings, driving customer satisfaction, and enhancing our brand presence in the market.
What You Will Contribute
In this role, you will utilize your expertise to analyze product performance, gather customer feedback, and collaborate with cross-functional teams to improve our offerings. Your keen insights will help us stay ahead of industry trends, ensuring our products meet the needs and preferences of our customers. Your contributions will be instrumental in shaping our product strategies and enhancing the overall customer experience.
Job Description
As a Product Specialist at NYC-Retail Inc., you will be responsible for driving product awareness and sales through various channels. You will analyze market trends and consumer preferences to recommend product improvements and new developments. Your role will involve collaborating with marketing, sales, and customer service teams to create effective product messaging and training.
You will manage product launches, ensuring that all teams are aligned and prepared to deliver exceptional customer service. By staying informed about industry trends and competitor activities, you will provide valuable insights that will inform our product roadmap. Additionally, you will be responsible for conducting product training sessions for internal teams and facilitating feedback loop processes to continuously improve our offerings.
Furthermore, you will engage with customers directly, addressing inquiries, gathering feedback, and nurturing relationships to enhance brand loyalty. You will also assist in the development of promotional materials, ensuring they accurately represent our product features and benefits. Your analytical skills will be crucial as you monitor sales data and customer feedback to identify areas for improvement and growth.
Requirements
– Bachelor’s degree in Business, Marketing, or a related field.
– Minimum of 3 years of experience in product management or a related role.
– Strong analytical skills with the ability to interpret complex data.
– Excellent communication and interpersonal skills.
– Proficiency in Microsoft Office Suite and product management software.
– Ability to work collaboratively in a team environment.
– Strong problem-solving skills and attention to detail.
– Physical Requirements: Ability to lift up to 25 lbs, stand for extended periods, and occasionally travel for product training or events.
Responsibilities
– Analyze market trends and consumer feedback to inform product improvements.
– Collaborate with marketing and sales teams to develop effective product messaging.
– Manage product launches, ensuring all departments are prepared.
– Conduct product training sessions for internal staff.
– Engage with customers to gather feedback and address inquiries.
– Monitor sales data and customer feedback for continuous improvement.
– Assist in creating promotional materials that accurately represent product features.
Qualifications
– Bachelor’s degree in Business, Marketing, or related field preferred.
– Minimum 3 years of experience in product management or related field.
– Strong analytical skills with experience in market research.
– Excellent communication skills to facilitate training and presentations.
– Proficiency in Microsoft Office and product management software.
– Ability to work well in a team-oriented environment.
– Flexibility to adapt to changing priorities and manage multiple projects.
Benefits
– Medical, Dental, and Vision Insurance
– Life Insurance
– Short-Term and Long-Term Disability Insurance
– 401K with Employer Match
– Paid vacation and sick time
– Paid company holidays plus flexible personal days per year
– Tuition Reimbursement
– Health & Wellness Programs
– Flexible Spending Accounts
– HSA Accounts
– Commuter Transit Benefits
– Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance
– Employee Discount Programs
– Professional Training & Development Programs
– Career Advancement Opportunities – We like to promote from within
Company Overview
NYC-Retail Inc. is a leading retailer committed to providing high-quality products and exceptional customer service. Our mission is to enhance the shopping experience through innovation and customer-centric strategies. Join our dynamic team and be part of a company that values creativity, collaboration, and professional growth.
Working Environment
At NYC-Retail Inc., we foster a collaborative and inclusive working environment where every employee can thrive. Our team is passionate about what they do, and we encourage open communication and idea sharing. We value work-life balance and provide flexible working arrangements to support our employees.
Apply for This Job
If you are a driven individual with a passion for product management and customer engagement, we would love to hear from you! Please submit your resume and cover letter to apply for the Product Specialist position at NYC-Retail Inc. Join us in shaping the future of retail!