Job Title: Retail Support Specialist – Full-Time
Company Name: NYC-Retail Inc.
Job Type: Full-Time
Salary: Competitive, based on experience
Working Hours: Monday to Friday, 9 AM – 5 PM
Job Summary:
NYC-Retail Inc. is seeking a dedicated and enthusiastic Retail Support Specialist to join our growing team. This full-time position is ideal for individuals who thrive in a dynamic retail environment and are passionate about providing excellent customer service. In this role, you will be responsible for assisting customers, maintaining store organization, and supporting our retail operations to ensure a seamless shopping experience.
What You Will Contribute:
As a Retail Support Specialist, your contributions will be vital to the success of our operations. You will play an essential role in enhancing customer satisfaction, ensuring efficient store processes, and fostering a positive shopping atmosphere. Your attention to detail and commitment to excellence will help maintain our reputation as a leading retail destination.
Job Description:
At NYC-Retail Inc., we pride ourselves on delivering exceptional service and an inviting shopping experience. As a Retail Support Specialist, you will be at the forefront of our customer engagement efforts. Your primary responsibilities will include welcoming customers, assisting with product inquiries, and providing information about promotions and sales. You will work closely with the sales team to ensure that our products are well-stocked and displayed effectively, creating an appealing store environment.
In addition to customer interaction, you will assist in processing transactions, managing inventory, and maintaining cleanliness throughout the store. Your problem-solving skills will be put to the test as you address customer concerns and work to resolve any issues that arise. You will also be involved in merchandising and promotional activities, helping to create visually appealing displays that attract shoppers.
To be successful in this position, you should possess strong communication skills, a friendly demeanor, and a passion for retail. You will be an essential part of our team, helping to create a welcoming environment for our customers.
Requirements:
– High school diploma or equivalent; some college preferred
– Previous retail or customer service experience (1-2 years)
– Strong communication and interpersonal skills
– Ability to work in a fast-paced environment
– Proficient in basic computer skills (POS systems, inventory management)
– Detail-oriented with strong organizational skills
– Flexibility to work weekends and holidays as needed
– Physical requirements: Ability to lift up to 30 pounds, stand for extended periods, and perform tasks that require bending, reaching, and walking.
Responsibilities:
– Greet and assist customers in a friendly and professional manner
– Process sales transactions accurately and efficiently
– Maintain store organization and cleanliness
– Assist in inventory management and restocking products
– Resolve customer inquiries and complaints effectively
– Support promotional displays and merchandising efforts
– Collaborate with team members to achieve store goals
Qualifications:
– A positive attitude and a commitment to excellent customer service
– Ability to work independently and as part of a team
– Strong problem-solving abilities and decision-making skills
– Willingness to learn about products and services offered in the store
Benefits:
– Medical, Dental, and Vision Insurance
– Life Insurance
– Short-Term and Long-Term Disability Insurance
– 401K with Employer Match
– Paid vacation and sick time
– Paid company holidays plus flexible personal days per year
– Tuition Reimbursement
– Health & Wellness Programs
– Flexible Spending Accounts
– HSA Accounts
– Commuter Transit Benefits
– Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance
– Employee Discount Programs
– Professional Training & Development Programs
– Career Advancement Opportunities – We like to promote from within
Company Overview:
NYC-Retail Inc. is a leading retail company committed to providing a superior shopping experience for our customers. Our dynamic work environment fosters growth, collaboration, and innovation, making it an exciting place to build your career. We prioritize employee well-being and professional development, ensuring that our team members have the resources and support they need to succeed.
Working Environment:
Our store is designed to be a welcoming and inclusive space for both customers and employees. We believe in teamwork, open communication, and a commitment to excellence. Join us to be part of a vibrant community that values diversity and strives for continuous improvement.
Apply for This Job:
If you are ready to take the next step in your retail career and meet the qualifications listed above, we invite you to apply for the Retail Support Specialist position at NYC-Retail Inc. We look forward to hearing from you!